BuildMeAI legal
Terms & Conditions
These terms apply to BuildMeAI's digital renovation guides, planners, calculators and related online services sold to UK customers.
Last updated: 15 October 2026
1. About BuildMeAI
BuildMeAI is the trading name used for the digital renovation planning products and online tools sold through this website. You can contact us at support@buildmeai.co.uk.
2. What you are buying
BuildMeAI sells one-off digital products, including PDF renovation guides and browser-based planning tools such as the Extension & Property Value Planner, Renovation Planning Hub and Specialist Renovation Calculators. Product descriptions and prices shown at checkout form part of your contract.
3. Digital access
When you buy a digital product, access is normally supplied immediately after successful payment. You may receive a secure email link and may be asked to create or sign in to a BuildMeAI account using the same email address used at checkout.
Interactive tools are provided through your BuildMeAI Workspace. PDF guides are downloadable where stated on the product page.
4. Immediate supply and cancellation rights
Before checkout, you are asked to expressly request immediate supply of the digital content and acknowledge that, once supply begins, your statutory 14-day cancellation right for that digital content is lost. This does not affect your rights if the digital content is faulty, misdescribed or not supplied as agreed.
5. Account use
Your purchase is for your personal household use unless we agree otherwise in writing. You must not share login details, resell access, copy substantial parts of the tools, or make purchased materials publicly available.
For security and account-sharing control, a standard customer account may be active on one device at a time. Signing in on another device may sign out the previous device.
6. Estimates and planning outputs
BuildMeAI provides planning estimates, calculators, benchmark figures and indicative property-value scenarios. These are decision-support tools, not professional quotations, structural advice, legal advice, planning approval, building-control approval, mortgage advice, tax advice or a formal RICS valuation.
You are responsible for obtaining appropriate professional advice and checking current supplier, contractor, planning, building-control and market information before committing money or starting work.
7. Availability and updates
We aim to keep the service available and accurate, but online tools may occasionally be unavailable for maintenance, updates or technical reasons. We may improve calculations, assumptions, interface wording and benchmark data over time.
8. Payments
Payments are processed securely by Stripe. Prices shown at checkout are in pounds sterling unless stated otherwise. One-off digital-product purchases do not create a recurring subscription.
9. Intellectual property
BuildMeAI owns or licenses the software, design, written content, calculation methods, branding and reports supplied through the service. Your purchase gives you a personal, non-transferable licence to use the product for your own renovation planning.
10. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted by law, BuildMeAI is not responsible for losses caused by relying on indicative estimates as if they were guaranteed construction costs, professional advice or formal valuations.
11. Changes to these terms
We may update these terms for future use of the service. The terms applying to a purchase are the version made available to you when you place that order, unless a change is required by law.
12. Governing law
These terms are governed by the laws of England and Wales, without limiting any mandatory consumer rights that apply to you.
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